HelloRestaurant Safety Centre

Your safety and trust are our top priorities. Learn about the measures we take and how you can stay safe on our platform.

Our Commitment to Safety

Data Privacy & Security

We employ robust security measures to protect your personal information and booking details. Your privacy is paramount.

Community Guidelines

We foster a respectful community. Our guidelines help ensure positive interactions between diners and restaurants.

Verified Information

We strive to provide accurate and up-to-date information about restaurants, but always encourage due diligence.

Tips for Staying Safe

  • Verify Booking Details

    Always double-check your booking confirmation details. If something seems off, contact the restaurant or our support team.

  • Communicate Through Platform

    Whenever possible, use our platform's messaging tools to communicate with restaurants regarding your booking.

  • Be Aware of Your Surroundings

    When visiting a restaurant, be mindful of your personal belongings and surroundings, just as you would anywhere else.

  • Report Concerns

    If you encounter any safety concerns or suspicious activity, report it to us immediately so we can take action.

Safety FAQ's

Have a Safety Concern?

Your well-being is important to us. If you have a safety-related question or concern, please don't hesitate to reach out to our dedicated support team.

Contact Support