HelloRestaurant Community Guidelines
Together, let's create a welcoming, respectful, and trustworthy environment for all diners and restaurants.
Our Shared Commitment
At HelloRestaurant, we believe in fostering a positive and inclusive community where everyone feels safe and respected. These guidelines are designed to ensure that all interactions on our platform – whether it's writing a review, communicating with a restaurant, or sharing your dining experiences – are constructive and adhere to our core values.
By using HelloRestaurant, you agree to abide by these guidelines and our Terms of Service. Violations may result in content removal, account suspension, or other actions as deemed necessary.
Our Core Principles
Be Respectful & Kind
Treat everyone with courtesy. Harassment, bullying, hate speech, or discrimination of any kind will not be tolerated. Healthy debates are fine, but personal attacks are not.
Communicate Constructively
Whether you're leaving a review or contacting a restaurant, keep your communication clear, helpful, and to the point. Avoid spam, irrelevant content, or overly aggressive language.
Post Authentic Reviews
Share your genuine experiences. Reviews should be unbiased, truthful, and based on your personal visit. Do not post fake reviews or misrepresent your dining experience.
Protect Privacy
Do not share personal or confidential information about others without their explicit consent. This includes names, contact details, or private conversations.
Prohibited Content & Behavior
Do not post content that is illegal, fraudulent, defamatory, obscene, or promotes self-harm. Impersonation or any activity that could harm the platform or its users is forbidden.
Respect Restaurant Policies
When making a booking or dining, please adhere to the individual restaurant's policies regarding cancellations, dress code, and other specific rules they may have.
Reporting Violations
If you encounter content or behavior that violates these guidelines, please help us by reporting it. You can usually find reporting options on reviews or user profiles. For more general concerns or if you need assistance, please contact our support team through the Contact Us page.
We review all reports seriously and will take appropriate action to uphold our community standards. Your help in maintaining a safe and positive environment is greatly appreciated.
Let's Build a Great Community Together
These guidelines are here to ensure HelloRestaurant remains a trusted and enjoyable platform for everyone. We appreciate your cooperation in upholding these standards. Thank you for being a part of our community!